Background
 R. Michael Donovan & Co. is an international management consulting and education firm that provides manufacturers with business performance improvement services on a focused, enterprise-wide, or entire supply chain basis.

For over thirty years R. Michael Donovan has a consistent record of providing manufacturing and distribution companies with highly competent professional assistance to help management improve business performance.
The firm has developed highly effective methodologies for: Supply Chain Management, Lean Manufacturing, Lean Supply Chain Management, Business Process Redesign, Strategic Planning, ERP Systems, Cycle Time Reduction, Customer Service Improvement, Forecasting, Inventory Reduction, Profit Improvement, Flow Manufacturing, among others.

 R. Michael Donovan & Co. works directly with your personnel to develop practical solutions for your specific requirements - - solutions which produce lasting, measurable results. Because client problems vary, we never limit our approach to the use of one particular system or technique. We will help you to develop and implement the approach and solution best suited for your need. During the process we encourage maximum participation from client company personnel to ensure effective knowledge transfer and solution ownership to achieve sustaining success.

Clients always receive active direction and involvement only from senior level consultants who focus on measurable results and the development of our client organization's capabilities.

Our Competitive Edge
 What makes R. Michael Donovan & Co. appealing to prospective clients is having only people who are seasoned, career consultants that perform the work with our clients. We do not use inexperienced, junior personnel. This means our clients receive active direction and involvement by consultants with substantial experience and technical abilities -- not just sometime, but ALL THE TIME. This is one of the cornerstones on which the firm was founded and conducts its consulting practice. Our consultants have acquired firsthand knowledge of what to do, and equally important, what not to do as a result of line experience and from a wide variety of consulting assignments.

Experience and Expertise
Our experienced consultants understand the business of manufacturing and distribution and can assist you through the maze of alternatives and options which will help you avoid costly mistakes or reinventing the wheel. Our philosophy is to develop the capabilities of client personnel through the effective transfer of knowledge and experience. This emphasis on self-sustaining progress helps to assure that results are achieved more quickly and are maintained.

Our consultants understand the importance of putting a balanced emphasis on people development while simultaneously addressing opportunities and improvements in functions, business processes and support systems.

Our consultants are experienced in all manufacturing industries and very knowledgeable in the effective application of:
 

> State-of-the-art management philosophies, principles, tools and techniques
> Technologies
> Performance improvement methodologies

Our operating philosophy that constantly guides our work -- RESULTS ARE REQUIRED.

Critical to Your Success
We tailor our approach to our client's business need using proven, results-oriented methodologies, tools and techniques that we know work. Coupled with our ability, experience and expertise to work anywhere from the boardroom to the stockroom makes us uniquely qualified to assist you on a rapid path to achieve high performance manufacturing.

World Class Business Performance
 Creating a World Class business enterprise is certainly no easy business performer. Achieving the goal requires much more than just new Information Technology, however good, will not by itself contribute very much to being a World Class Manufacturer. In fact, there are many more instances than not where the improper and unbalanced application of new technology has done very little to nothing (or worse) toward improving operating performance. If you think a software company alone can deliver what you need to be World Class, think again.

The elusive goal of World Class business performance can only be achieved by the proper and balanced application of tools, techniques, methodologies and information technology. Understanding what proper and balanced application should be in a given company's situation requires high level, objective expertise. That's why you should call us.

How We Begin Working With A New Client
To assure the best service and maximum client satisfaction our approach is to:

1. Thoroughly define and prioritize immediate and longer-term opportunities that when achieved will provide measurable and significant business performance improvement.

2. Prepare for management's acceptance a careful definition of the objectives, scope and work plan to be followed, a fact-based estimate of benefits to be achieved, and how much consulting and calendar time will be required to achieve the objectives.

3. The consultant or consulting team assigned to work with you will be experienced and appropriately skilled professionals who can work effectively with your organization. This means no junior or inexperienced personnel who do not understand your specific needs and the appropriate path to a successful solution.

Success is not an option, it is an absolute requirement.