Has Toyota Lost Its Quality Touch?
Posted on Sun, Jan 31, 2010
The headlines are screaming the news that Toyota's stuck accelerator problem has resulted in a number of deaths and an unprecedented recall.
After being an icon of quality. and the flag bearer for Lean, the news is tarnishing Toyota's reputation.
Does this situation expose a fundamental flaw in Lean technology or a momentary lapse in the execution of the Toyota Production System - or something else completely?
Post your thoughts on the matter below.