Drive Continuous Improvement with “The World’s Best Follow-up Question”
Posted on Tue, Apr 13, 2010
Is there a single question that will drive continuous improvement in any situation? The qualifier "any situation" covers a lot of territory but I believe there is a phrase that meets the criteria. It is truly the "World's Best Follow-up Question" or, because I'm a consultant, the WBFUQ.
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Do you have a follow-up question that is equally good - or better? Please add your comments below.